Our team is available to assist you with your order. You can contact us on Instagram or via our contact form in the " Contact Us " tab.

Yes. At BelladictParis, we offer a custom-made tailoring service to bring all your desires to life.

We offer you the possibility to personalize:
• the cut (collar, hood, sleeves, length)
• the color

Every detail can be personalized according to your tastes.

Each model is meticulously handcrafted, so please allow 7 to 10 working days for your item to be shipped if it requires a pre-order.

• For shipments to France: once your order has been shipped, it will take 1 to 3 working days to receive your package.
• For shipments to Europe: once your order has been shipped, it will take 3 to 4 working days to receive your package.
• For international shipments: Once your order has been shipped, it will take 4 to 5 working days to receive your package.

We remind you that the period begins from the dispatch of your order.
A confirmation email will be sent to you as soon as it is sent.

• Our cashmere pieces are designed with an oversized fit.
• Our fur coats have a more fitted cut. For optimal comfort, we recommend choosing one size larger than your usual size, especially if you plan to wear thicker garments underneath.

Yes, to provide you with a smoother shopping experience, we offer 4-installment payment with PayPal.

Our items are eligible for exchange only. You can exchange your item for a different size, color, or style.
• If the item chosen in exchange is cheaper, a credit note corresponding to the price difference will be sent.
• If the item chosen is more expensive, a payment link will be sent to you to pay the difference.

The cost of returning the item is the customer's responsibility. The item must be returned in its original packaging, new and unworn, within 14 days of receiving your order.
Items that are personalized or made especially at the customer's request cannot be exchanged or refunded.